LUNA

1. Consulting Services

The Company agrees to provide the Client with access to the consulting services described below. All services are delivered digitally unless otherwise stated in writing.

1.1 Luna Tribe — 6-Month Program

The Luna Tribe program runs for six (6) months from the Effective Date and includes:

• Lifetime Access to Luna Program: Eight (8) modules comprising over 100 instructional videos designed to empower women in personal and professional development.
• Weekly Group Live Calls: Three (3) live group calls per week with Celine (72 calls total over six months). Calls missed by the Client are forfeited and not subject to rescheduling or refund.
• Exclusive Community Access: Six (6) months' access to the private Luna community on Skool, subject to compliance with community guidelines.

1.2 Add-On / Supplementary Services

Private coaching sessions, in-person events, or other add-on services may be available for an additional fee. Any such services must be agreed upon in a separate written addendum and are subject to the terms of this Agreement unless expressly stated otherwise.

2. Client Identification

The Client entering this Agreement is identified by the full legal name, email address, and enrolment date provided at the time of purchase.

3. Payment Terms

3.1 Fee and Payment Schedule

The total program fee and payment schedule are as set out in the enrolment confirmation provided to the Client at the time of purchase. Payments are processed securely through Whop, Stripe, or Fanbasis.

3.2 Installment Plans

Where the Client has elected an installment plan, the agreed payment schedule is binding. Payments cannot be paused, deferred, or cancelled for any reason. If a payment is not received within seven (7) calendar days of its due date:

1. Access to all program materials, live calls, and the Skool community will be suspended immediately;
2. The entire outstanding balance shall become immediately due and payable in full (Acceleration Clause); and
3. The Company reserves the right to pursue all available legal and collection remedies, including referral to a collections agency and recovery of associated costs.

3.3 Failed Payments

In the event of a failed payment, the Company will make reasonable efforts to contact the Client. Continued failure to resolve payment obligations may result in permanent termination of access without refund and legal action to recover outstanding amounts, including legal fees and collection costs.

4. No Refund Policy

4.1 Digital Product — Immediate Access

The Program is a digital product to which the Client is granted immediate access upon purchase. Given the instant delivery of digital content, all fees are strictly non-refundable under any and all circumstances, including but not limited to dissatisfaction with results, failure to participate, change of personal circumstances, or early cancellation.

4.2 No Refund — All Circumstances

The Client expressly acknowledges and agrees that the fees paid under this Agreement are non-refundable regardless of the Client's level of participation, satisfaction, or results achieved. Should the Client choose to discontinue the Program at any time, no refund of any portion of the fees paid shall be issued.

4.3 Chargeback and Payment Dispute Policy

The Client agrees to resolve any billing concerns directly with the Company in good faith before initiating any chargeback or payment dispute with their financial institution. Initiating a chargeback without first completing the internal dispute process described in Section 25 constitutes a material breach of this Agreement.

In the event of a chargeback or payment dispute, the Client agrees to reimburse the Company for all documented costs incurred, including:

• Administrative processing fees (minimum USD 150 per incident);
• Chargeback fees charged by the payment processor;
• Reasonable legal fees and collection costs; and
• Any damages arising from the reversal of payment.

Nothing in this Section limits or waives any rights the Client may have under applicable consumer protection laws. This policy applies to the extent permitted by law.

5. Client Responsibilities and Participation

The Client acknowledges that the effectiveness of the Program depends entirely on the Client's personal effort, active participation, and consistent implementation of the material provided. The Company cannot guarantee results for any Client.

Failure to attend sessions, complete program materials, or engage with the community shall not constitute grounds for a refund, dispute, or complaint.

6. Intellectual Property, Confidentiality and Recording Prohibition

6.1 Copyright and Ownership

All program content — including but not limited to videos, worksheets, audio recordings, written materials, methodologies, and the "Luna Abundance Method" — are the exclusive intellectual property of Fempowerment LLC and are protected by applicable copyright law. The Client is granted a limited, non-exclusive, non-transferable, personal licence to access and use the materials solely for their own personal development during the program.

6.2 Prohibited Actions

The Client expressly agrees not to:

1. Record, screenshot, download, or capture any live call, video, or program content without prior written consent from the Company;
2. Share, distribute, sell, sublicense, or otherwise transfer program materials to any third party;
3. Share login credentials or grant access to the program to any other person; or
4. Use the materials for any commercial purpose, including coaching, teaching, or resale.

6.3 Liquidated Damages for IP Breach

The Client acknowledges that any breach of Section 6.2 would cause significant harm to the Company that is difficult to quantify. Accordingly, the Client agrees that a breach of Section 6.2 shall result in liquidated damages of USD 5,000 per incident, in addition to any other legal remedies available to the Company. This amount represents a genuine pre-estimate of loss and not a penalty.

6.4 Confidentiality

The Client agrees to keep confidential all non-public information shared within the program community, including the personal stories, business information, and disclosures of other participants. This obligation survives the termination of this Agreement.

7. Non-Disparagement

The Client agrees not to make, publish, or communicate to any person or entity, in any medium, any defamatory, disparaging, or false statements about Fempowerment LLC, its officers, employees, contractors, or the Program, whether during or after the term of this Agreement. This includes posts on social media, review platforms, forums, or any other public channel.

The Company likewise agrees not to make disparaging public statements about the Client. This mutual obligation does not prevent either party from making truthful statements in the context of legal proceedings or regulatory inquiries.

8. Testimonials and Marketing Consent

By enrolling, the Client grants Fempowerment LLC a royalty-free, perpetual, worldwide licence to use the Client's testimonials, results, feedback, and success stories (in written, audio, or video format) for marketing and promotional purposes. The Client's full name will not be used without separate written consent; first name or initials may be used by default.

The Client acknowledges that any results shared in testimonials are illustrative and not a guarantee of outcomes for other clients.

9. Termination

9.1 Termination by Company

The Company reserves the right to terminate this Agreement and revoke the Client's access immediately and without refund if the Client:

1. Breaches any provision of this Agreement;
2. Engages in abusive, threatening, or harassing behaviour toward the Company, team members, or other participants;
3. Violates the confidentiality or intellectual property provisions; or
4. Disrupts the Program or community in a manner that negatively impacts other participants.

Upon termination for cause, the Client forfeits all access to program materials and the community platform, and waives any right to dispute charges already made.

9.2 Survival

Sections 4, 6, 7, 9, 10, 11, and 12 shall survive termination of this Agreement.

10. Disclaimers and Limitation of Liability

10.1 Information Disclaimer

Fempowerment LLC operates exclusively as an information and education product company. All content provided through the Program is for educational and informational purposes only and does not constitute financial, legal, investment, medical, or career advice. The Client is strongly encouraged to consult qualified professionals before making any significant financial, legal, or business decisions.

10.2 No Guarantees

The Company makes no representations or warranties regarding business success, income levels, personal transformation, or any other outcome. Results vary based on individual effort, market conditions, and numerous factors outside the Company's control. Testimonials and examples are illustrative only.

10.3 Limitation of Liability

To the fullest extent permitted by applicable law, Fempowerment LLC's total aggregate liability to the Client for any and all claims arising under or related to this Agreement shall not exceed the total fees paid by the Client in the three (3) months immediately preceding the event giving rise to the claim. In no event shall the Company be liable for any indirect, consequential, incidental, punitive, special, or exemplary damages, including loss of profits, loss of data, or loss of business opportunity.

10.4 Indemnification

The Client agrees to indemnify, defend, and hold harmless Fempowerment LLC and its officers, directors, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from: (a) the Client's use of the Program; (b) the Client's breach of this Agreement; or (c) any third-party claim related to the Client's actions or omissions.

11. Force Majeure

Neither party shall be in breach of this Agreement, nor liable for any delay or failure to perform its obligations, if such failure results from events beyond the affected party's reasonable control, including but not limited to acts of God, pandemic, government action, natural disaster, technical infrastructure failure, or internet outages. In such events, the Company will use reasonable efforts to reschedule or otherwise accommodate affected services. Force majeure events do not entitle the Client to a refund.

12. Dispute Resolution and Governing Law

12.1 Good Faith Negotiation

In the event of any dispute, the Client must first notify the Company in writing, setting out the nature of the dispute in reasonable detail. The parties shall have thirty (30) days from the date of such notice to attempt resolution through good faith negotiation.

12.2 Binding Arbitration

If the dispute is not resolved through negotiation within the period specified above, it shall be referred to and finally resolved by confidential binding arbitration in the Emirate of Fujairah, United Arab Emirates, conducted in the English language before a single arbitrator in accordance with the arbitration rules of a recognised UAE arbitration institution. The arbitrator's decision shall be final and binding on both parties.

12.3 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Fujairah. Arbitration under Section 12.2 is the exclusive mechanism for dispute resolution. Both parties irrevocably waive the right to bring proceedings in any other court or tribunal, except for urgent injunctive relief.

13. Privacy

Fempowerment LLC collects, uses, and stores personal information provided by the Client in accordance with its Privacy Policy, which is incorporated by reference into this Agreement. The Client consents to the collection and use of their data for the purposes of delivering the Program and related communications. Personal data will not be sold to third parties.

14. General Provisions

14.1 Entire Agreement. This Agreement constitutes the entire agreement between the parties and supersedes all prior representations, negotiations, or understandings, whether written or oral.

14.2 Amendments. No amendment to this Agreement shall be valid unless made in writing and signed by both parties.

14.3 Severability. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

14.4 No Waiver. Failure by the Company to enforce any provision of this Agreement shall not constitute a waiver of the right to enforce it in the future.

14.5 Electronic Signatures. The parties agree that electronic signatures are valid, binding, and enforceable to the same extent as original signatures, in accordance with UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions.

14.6 Assignment. The Client may not assign or transfer any rights or obligations under this Agreement without prior written consent from the Company. The Company may assign this Agreement in connection with a business transfer or restructuring.

14.7 Notices. All formal notices under this Agreement shall be in writing and delivered by email to contact@celineklarer.com, and shall be deemed received within 24 hours of sending.

15. What the Ambassadors Program Is

The Luna Ambassadors program lets you earn a commission by sharing Luna Abundance with others. When someone enrols through your unique personal referral link ("Ambassador Link"), you earn a commission on that sale. Commissions are earned on genuine, completed product sales only. You are never paid simply for introducing or signing up other Ambassadors.

The Ambassadors program is a referral-based commission arrangement. It is not a business opportunity, a franchise, an investment, or a multi-level marketing scheme, and it should never be described as such.

16. Eligibility and Joining

• You must be a current or former Luna Abundance client and at least eighteen (18) years old;
• You must accept these Terms and receive a unique Ambassador Link from the Company; and
• You must remain in good standing under both these Terms and your client enrolment.

17. How Commissions Work

Your commission rate is set by the package tier you join with and applies to every qualifying sale made through your Ambassador Link. Full rates, dollar amounts, ranks, and rewards are set out in the Ambassador Schedule provided to you on joining. In summary:

• Direct commission on sales made through your own Ambassador Link;
• A Level 1 bonus when an Ambassador you personally introduced makes a qualifying sale; and
• A Level 2 bonus on qualifying sales made by Ambassadors your Level 1 Ambassadors introduced.

Level 1 and Level 2 bonuses are paid on real product sales only — never for recruitment. Commissions are paid monthly for sales that have been confirmed, paid in full, and not refunded, charged back, or cancelled. A sale is attributed to you where the client enrols within thirty (30) days of first clicking your Ambassador Link. If a sale is later reversed, the related commission may be deducted from a future payout.

Founding Ambassadors receive Blueprint+ rates on all qualifying sales, regardless of the package tier they personally joined with. Level 2 bonuses are only paid where the Level 1 Ambassador has reached Advisor rank or higher.

18. Commissions Vary — No Income Guarantee

Your earnings as an Ambassador depend entirely on your own effort, consistency, and results. Commissions vary significantly from one Ambassador to another, and many Ambassadors may earn little or no commission. The Company does not guarantee any income, earnings, or results. Any examples, figures, or income illustrations shared anywhere in connection with the Ambassadors program are hypothetical and illustrative only, and are not a promise or projection of what you will earn.

19. Ambassador Conduct

As an Ambassador you agree to promote honestly and lawfully, and you agree NOT to:

• Make any income, earnings, or investment-return guarantee, or promise any specific result;
• Describe the program as an investment, a guaranteed-return opportunity, or a "get rich" scheme;
• Impersonate the Company, Celine, or the team, or present yourself as an employee or official spokesperson;
• Run paid advertising using the Company's name, brand, or Celine's name or likeness without prior written approval;
• Use spam, misleading claims, or deceptive marketing of any kind; or
• Present the program as multi-level marketing, network marketing, or a recruitment scheme.

Because the program is educational, you must never present the content — or your own statements — as financial or investment advice, and you must not tell anyone which securities to buy or sell.

20. Independent Relationship

As an Ambassador you act as an independent contractor, not an employee, partner, or agent of the Company. You have no authority to bind the Company or make representations on its behalf, you control your own methods and hours, and you are solely responsible for any taxes on the commissions you earn.

21. Active Status and Termination

Either party may end your participation in the Ambassadors program at any time, on written notice.

The Company may suspend or terminate your Ambassador status immediately if you breach these Terms — in particular the conduct rules above — or act in a way that harms the Company or its clients.

On termination, your right to earn further commissions stops. Confirmed commissions not subject to reversal are paid in the ordinary cycle; pending or non-compliant commissions are forfeited.

If you generate no referrals for one hundred and twenty (120) days, your Ambassador account may be paused until reactivated in line with the Ambassador Schedule.

22. Limitation of Liability and Indemnity

To the fullest extent permitted by law, the Company's total liability to you for any claim arising under these Terms shall not exceed the total fees you paid to the Company in the three (3) months before the event giving rise to the claim. The Company is not liable for any indirect, consequential, incidental, or special damages, including loss of profits or opportunity. You agree to indemnify and hold the Company harmless from any claim arising from your breach of these Terms or, where applicable, your activities and statements as an Ambassador.

23. Non-Disparagement

You agree not to make any defamatory, disparaging, or false statement about the Company, Celine, its team, or its programs, in any medium. The Company likewise agrees not to make disparaging public statements about you. This does not prevent either party from making truthful statements in legal proceedings or regulatory inquiries.

24. Changes to the Program or Terms

The Company may update the program, the Ambassadors program (including commission rates, ranks, and rewards), and these Terms, on reasonable notice. Continued participation after a change takes effect constitutes acceptance. Changes do not apply retroactively to commissions already confirmed.

25. Dispute Resolution and Governing Law

These Terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Fujairah. In the event of a dispute, you agree to first raise it with the Company in writing and to attempt good-faith resolution within thirty (30) days. If unresolved, the dispute shall be finally settled by confidential binding arbitration in Fujairah, in English, before a single arbitrator under the rules of a recognised UAE arbitration institution. Both parties waive the right to bring proceedings in any other forum, except for urgent injunctive relief.

26. General

Entire Agreement. These Terms are the entire agreement between you and the Company and supersede all prior representations.

Severability. If any provision is unenforceable, the remaining provisions continue in full force.

No Waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

Electronic Acceptance. Completing payment, or ticking the acceptance box, constitutes a valid and binding electronic signature under UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions.

27. Acceptance

By completing your payment through Stripe checkout, or by ticking the acceptance checkbox presented at checkout, you confirm that you have read, understood, and agreed to these Terms & Conditions. You acknowledge that the program is educational, that no financial or income results are guaranteed, and — if you choose to join the Ambassadors program — that commissions vary based on your own effort and are not guaranteed. This constitutes a valid and binding electronic signature under UAE Federal Law No. 1 of 2006 on Electronic Commerce and Transactions, as described in Section 26.